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Remote vs. In-Person: What’s the Right Office Solution for Your Business?

Posted by StellaPop on Apr 29, 2021 11:55:01 AM

As we start to resume our regular work-life programming, organizations and employees alike are weighing whether to return to the office, stick with remote working, or meet somewhere in the middle. While many employees are contemplating a perpetual remote working situation, companies have mixed feelings. Notably, the tech behemoths who told employees they could work from home indefinitely are now encouraging workers to return to the office - and they're not alone. 

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Topics: Business Consulting, Operations, Management

Go Green: How to Become a Green Business Leader

Posted by StellaPop on Apr 9, 2021 6:45:00 AM

Kermit the Frog might be on the record saying it's not easy being green, but these days nothing is further from the truth. With 60% of people gravitating towards green-minded businesses and a whopping 80% saying they respect these companies, being green is both good for the planet and for business. 

So what does it mean to be a green leader, and how can you make it happen?

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Topics: Management Consulting, Business Consulting, Operations

Do It or Delegate It? Working Smarter, Not Harder

Posted by StellaPop on Feb 18, 2021 6:45:00 AM

Let’s be real—the goal of running your own company is to create more freedom in your life, not less. No one wants to be chained to a desk day in and day out. 

Unfortunately, if you’re the type that struggles to let go of the reins, you’ll probably find yourself struggling to delegate in your business, too. After all, who can do it—whatever “it” is—better than you?

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Topics: Operations, Management, Leadership

COO Insight: Finding Operating Inefficiencies in Your Business

Posted by StellaPop on Dec 16, 2020 6:45:00 AM

Operational inefficiencies can be costing your business 20-30% in revenues every year. If you've been struggling with complicated processes, hard-to-use systems, siloed information, or out-of-date tech, now's the time to seek out the problems and fix them before the losses add up. Here's how to find and deal with operational inefficiencies.

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Topics: Management Consulting, Operations, Management

Catering During the Age of COVID: How to Hold a Safe Event

Posted by StellaPop on Nov 20, 2020 6:45:00 AM

From socially distanced desks to working outside, businesses have had no choice but to adapt to our new reality as the COVID-19 pandemic continues. But while working from home and virtual meetings can be quite successful, there are still occasions when a more personal touch is required.

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Topics: Business Consulting, Operations, Management

A Year of Being on Hold: 4 Critical Steps to Stop Putting Your Business on Pause in 2021

Posted by StellaPop on Nov 13, 2020 6:45:00 AM

2020 has been a year of shifts and changes. For too many brands it's also been a year of being on standby. We understand wanting to know where things are headed before diving back into doing business. There's risk in taking that leap. But there's also a risk in sitting out for too long - you don't want to be like those people who took their money out of the market after 2008 and missed out on the massive gains we've seen since then. If you try to wait until you have all the information, or until the uncertainty has passed, your brand will be left on the sidelines. 

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Topics: Management Consulting, Operations, Management

Doing Your Business Outside: Redesigning for the Post-Indoors World

Posted by StellaPop on Sep 24, 2020 9:58:31 AM

If you've been venturing back out into the world in recent weeks and months, you've probably noticed an outdoorsy trend. Mindful of COVID-19 health and safety recommendations, businesses are increasingly taking their businesses to the streets. Why is this? Well, moving operations outdoors means better air circulation along with easier social distancing, allowing businesses to continue serving customers without expensive retrofits or profit-killing limitations on capacity. Let's take a look at some of the creative ways businesses are making the shift from inside to out.

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Topics: Operations, Management

Going Contactless: Why Your Business Should Switch to Contactless Tech

Posted by StellaPop on Sep 15, 2020 6:45:00 AM

From online ordering to phone banking, the contactless trend has been on the rise for years. But it's now more important than ever. Investing in contactless technologies can help customers feel safe and comfortable doing business with you while also reducing risks for your staff. Let's take a look at how and why contactless is taking the world by storm, and why your business needs to be part of the movement.

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Topics: Operations, Management, Technology

Upgrade Your Meetings: Tips for Getting the Most Out of a Virtual Meeting

Posted by StellaPop on Jul 30, 2020 6:45:00 AM

Virtual meetings have been gaining momentum for years now, but it's only been over the past few months we've really come to appreciate their value. However, with business travel way down and remote work becoming an indefinite prospect for many, virtual meetings are here to stay. Here's why virtual meetings have taken such a stronghold in our imaginations - and how to make the most of them.

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Topics: Operations, Management

Reboot Your Business Space: How to Make Your Workplace More Human

Posted by StellaPop on Jun 23, 2020 6:45:00 AM

In our constant push for convenience, optimization, and productivity gains, it's easy to lose sight of one of the most important factors in workplace success: being human. Sure, it may be faster to assign a task in Asana than it is to talk to someone, and knocking back a protein shake may be more convenient than having lunch with coworkers. Still, both of those choices mean missing out on an opportunity to interact, share, and empathize with others.

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Topics: Management Consulting, Operations, Management

Crystal Ball What Do You See? Changes the Workplace as We Move Forward

Posted by StellaPop on Jun 9, 2020 6:45:00 AM

Over the past few months, COVID-19 has completely reshaped how we live and work. As the nation gradually reopens for business, we will see even more changes in how we go about our days. While measures like wearing masks and maintaining social distancing are the visible face of our new normal, there are plenty more underway - many of them designed to make life better, easier, and more equitable for today's workers. Here are some of the workplace shifts we hope to see in the coming months. 

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Topics: Operations, Management

Business as Usual - How Will You Reenter the Big Game?

Posted by StellaPop on Apr 10, 2020 7:00:00 AM

The coronavirus pandemic has changed the world as we know it. The global economy is on pause, with entire industries halted. While things may start back up again in May or June, we probably won't see a return to "normal" until 2021.

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Topics: Operations, Management

Big Ideas: How to Figure Out The Viability of Your Business Idea

Posted by StellaPop on Dec 27, 2018 8:25:00 AM

You've had a brilliant idea, one you think could turn into a rare "unicorn". But before you dive headlong into launching a business, first take the time to validate your idea. This will help ensure that there's room in the market for your idea - along with potential customers. It can also save you from doubling up on something that already exists, or attempting to shoehorn yourself into an overcrowded vertical.

Here's how to figure out whether your idea has legs.

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Topics: Business Consulting, Operations, Start Up

How a Subscription Model Keeps Customers Coming Back

Posted by StellaPop on Nov 7, 2018 7:37:00 AM

Savvy consumers are moving away from single-use products - and so are savvy businesses. After all, the easiest way to ensure customer retention is to build it into your business model. So how are they doing it? With the subscription model.

Gone are the days when subscriptions were only associated with newspapers and magazines. In 2018, 29% of the value of the top 100 brands is in subscriptions - up from 18% in 2009.  If you shop via Amazon Prime, watch TV through Netflix, cook using Blue Apron and pay for an annual Microsoft Office license, you're buying into the subscription economy

So why are subscriptions so great, and why should you build them into your business?

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Topics: Management Consulting, Operations, Management

The Small Business Owners Manual: Operations 101

Posted by StellaPop on Nov 1, 2018 8:00:00 AM

The vision many people have when they dream about running a business is often a far cry from the day-to-day reality. The freedom, flexibility and fine dining lunches don't necessarily materialize. In their place, many small business owners struggle with long days, stress and cash flow.

Though common, those issues don't need to be part of the experience. Often, they arise when small business owners need a stronger grounding in the basics of business operations and process.

Here's what you need to know to ensure that your business ticks along like a dream.

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Topics: Management Consulting, Business Consulting, Operations, C-Suite

Workplace Amenities: What You Need to Provide for a Happy, Productive Workforce

Posted by Angie O'Grady on Oct 11, 2018 7:50:00 AM

Did you know that the average person spends about one-third of their life at work? Long gone are the days where employees were willing to work strict hours in one location that offered little to no perks. A one-pot coffee maker and water cooler will no longer fit the bill. Today, workers expect to have a more optimal workplace filled with amenities that promote wellness, happiness, and satisfaction.

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Topics: Human Resources, Workplace Services, Operations

Business Minded: Organizational Strategic Planning in 8 Key Steps

Posted by Angie O'Grady on Sep 27, 2018 8:00:00 AM

Strategic planning is used to define your company's priorities, direction and goals to ensure that everyone is working together towards the same outcomes. Done well, it gives you a roadmap of the actions you need to take to reach your goals - and a way of measuring success. 

There are many different frameworks and approaches for strategic planning. Our preferred approach involves 8 key steps across 4 phases:  

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Topics: Management Consulting, Business Consulting, Operations

Technology in the Workplace: Tools to Create Productive, Pleasant Spaces

Posted by Christy Cooper on Aug 30, 2018 1:17:49 PM

It seems simple: The more technology continues to dominate our lives, the more it should be used to our advantage everywhere — including the workplace. But according to Capital One's Work Environment Survey, "82% of office professionals believe companies can't encourage innovation unless their workplace environment is innovative, and 63% feel innovation isn't reflected at all in their current workplace's design."

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Topics: Workplace Services, Operations

Project the Right Vibe and Attract More Talent to Your Team

Posted by Angie O'Grady on Jul 12, 2018 8:02:00 AM

Today’s world is vastly different from the world even 10 or 15 years ago. And nothing has changed and continues to change faster than the ever-evolving job market.

Businesses that want to not just survive, but thrive, have to move fast, think fast, step outside the box, and be willing to go the extra mile to attract top talent to their team. 

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Topics: Management Consulting, Human Resources, Operations

CEO Insight: How Do You Know When It’s Time to Outsource?

Posted by Michael S OGrady on May 8, 2018 3:01:42 PM

Outsourcing has become a trend that doesn’t show any signs of slowing down. With technology advancements come progress and change, and many companies are deciding that one of those changes is a move to outsource more of their business needs, instead of hiring in-house.

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Topics: Business Consulting, Operations, Management

5 Reasons Why It's Time to Embrace Customer Relationship Management (CRM) Tools

Posted by Angie O'Grady on Feb 6, 2018 7:03:00 AM

Every company’s greatest untapped resource is the unused data in its client database. If managed correctly, this knowledge can transform your business, making it smarter and more profitable. Today’s Customer Relationship Management (CRM) tools can lead the way, turning data into answers and insights. By tracking and storing all your customer interactions – email, phone, website, live chat, etc. – they create a highly organized, central database.

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Topics: Operations, Management

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