No matter how high or low you are in the workplace pecking order, there is no escaping difficult clients and customers. Unfortunately, they abound but don't tell anyone. Though dealing with one can be super frustrating, you do have a choice in making it an experience that’s a “pulling teeth” kind of painful, or… something a little less so.
Topics: Management Consulting, Management, Leadership
Operational inefficiencies can be costing your business 20-30% in revenues every year. If you've been struggling with complicated processes, hard-to-use systems, siloed information, or out-of-date tech, now's the time to seek out the problems and fix them before the losses add up. Here's how to find and deal with operational inefficiencies.
Topics: Management Consulting, Operations, Management
From hosting virtual family meals to dropping off presents on doorsteps, the holidays will look different this year. While the COVID-19 pandemic has forced us to rethink how we celebrate, that doesn't mean you can't make this season a special time for your team.
Topics: Management Consulting, Business Consulting, Management
As we're coming into the last months of the year, it's an important time to take a look at your company and your teams and ask, "how are we thriving?"
Topics: Management Consulting, Management, Leadership
Oh, what a year it's been! So many changes and disruptions that were definitely not on the radar when we rang in the New Year. While there has been a lot of devastating losses this year, there've also been new trends the business world can be grateful for.
Topics: Business Consulting, Management
