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6 Steps to Dealing with a Difficult Client or Customer Like a Boss

Posted by StellaPop on Jan 13, 2021 11:48:06 AM

No matter how high or low you are in the workplace pecking order, there is no escaping difficult clients and customers. Unfortunately, they abound but don't tell anyone. Though dealing with one can be super frustrating, you do have a choice in making it an experience that’s a “pulling teeth” kind of painful, or… something a little less so. 

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Topics: Management Consulting, Management, Leadership

COO Insight: Finding Operating Inefficiencies in Your Business

Posted by StellaPop on Dec 16, 2020 6:45:00 AM

Operational inefficiencies can be costing your business 20-30% in revenues every year. If you've been struggling with complicated processes, hard-to-use systems, siloed information, or out-of-date tech, now's the time to seek out the problems and fix them before the losses add up. Here's how to find and deal with operational inefficiencies.

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Topics: Management Consulting, Operations, Management

Seasons Meetings: Festive Ways to Celebrate the Holidays with Your Team

Posted by StellaPop on Dec 8, 2020 8:00:00 AM

From hosting virtual family meals to dropping off presents on doorsteps, the holidays will look different this year. While the COVID-19 pandemic has forced us to rethink how we celebrate, that doesn't mean you can't make this season a special time for your team.

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Topics: Management Consulting, Business Consulting, Management

Team-First: Bring Your Team Out of Surviving and Into Thriving

Posted by StellaPop on Dec 2, 2020 7:30:00 AM

As we're coming into the last months of the year, it's an important time to take a look at your company and your teams and ask, "how are we thriving?"

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Topics: Management Consulting, Management, Leadership

Business Trends to be Grateful For in 2020

Posted by StellaPop on Nov 25, 2020 8:00:00 AM

Oh, what a year it's been! So many changes and disruptions that were definitely not on the radar when we rang in the New Year. While there has been a lot of devastating losses this year, there've also been new trends the business world can be grateful for.

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Topics: Business Consulting, Management

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