2020 brought workplace challenges no one could have foreseen a year earlier, and HR departments responded accordingly. With the introduction of remote work, HR departments have met this year’s uncertainty with grace and dignity. And that’s worthwhile. The skills learned in 2020 will be valuable in the months and years to come. Here are 4 ways the future of work will look different in 2021 and beyond.
The Future of Work Is Here: 4 Ways HR Will Change in 2021
Topics: Management Consulting, Human Resources, Management
Lessons from the Queen's Gambit: Going on the Offense to Take Your Business Forward
In chess, you can play defense and try to keep the other player from pushing ahead, or you can go on the offensive and try to capture their pieces in a relentless pursuit of checkmate. In Netflix's smash, The Queen's Gambit, chess prodigy Beth Harmon was famously "all offense." And she sent every other player running as a result.
Topics: Management Consulting, Business Consulting
6 Steps to Dealing with a Difficult Client or Customer Like a Boss
No matter how high or low you are in the workplace pecking order, there is no escaping difficult clients and customers. Unfortunately, they abound but don't tell anyone. Though dealing with one can be super frustrating, you do have a choice in making it an experience that’s a “pulling teeth” kind of painful, or… something a little less so.
Topics: Management Consulting, Management, Leadership
COO Insight: Finding Operating Inefficiencies in Your Business
Operational inefficiencies can be costing your business 20-30% in revenues every year. If you've been struggling with complicated processes, hard-to-use systems, siloed information, or out-of-date tech, now's the time to seek out the problems and fix them before the losses add up. Here's how to find and deal with operational inefficiencies.
Topics: Management Consulting, Operations, Management
Seasons Meetings: Festive Ways to Celebrate the Holidays with Your Team
From hosting virtual family meals to dropping off presents on doorsteps, the holidays will look different this year. While the COVID-19 pandemic has forced us to rethink how we celebrate, that doesn't mean you can't make this season a special time for your team.
Topics: Management Consulting, Business Consulting, Management